Hyperlinked Libraries - Weeks five to seven summation

Another quick post with some of the key things that 'hit me' whilst watching the videos.

Week five's video lecture was great in that it discussed some issues that have been of interest/concern to me for some time. At MPOW we do have transparency in some ways - photos of librarians on libguides,  people wear name labels (we get a choice of first only or full names). But in an internal site set up for discussions about some proposed changes, there is no real discussion because (and this is my impression of course) staff don't feel that they know what use will be made of their comments. The trust isn't there - there is a feeling that it has been put up simply to tick the box on a change management plan with regard to consultation. I also found the discussion about social media being a public space interesting, both because we need to encourage  our members to take this into consideration, and also that the library in this space can inadvertently be the host to some potentially destructive behaviours.

I found Aaron Schmidt's Intro to Library UX a real eye opener. I have  been following some discussions in this area, but my knowledge is pretty limited to usability testing for websites etc. I really want to lean more -the methods that he discussed such as Journey maps and Contextual inquiry really made sense to me. At MPOW my team member and I are going to start some User interviews soon in a fairly low key way as I have felt for  a while that we are drifting from where we need to be.

I've been fortunate enough to be (slowly) working through the #anz23mthings program, so Jan Holmquist's lecture didn't present new concepts, but I did love his concept of people needing to work out the appropriate diet for themselves off online and Offline life. And Michael's point about a library's unique collections needing to be online so that they are accessible  was a bit of a 'of course - why haven't I realised this before' moment...